HOUSTON – After the Federal Aviation Administration (FAA) ordered a nationwide ground stop for all departing flights Friday after a communication issue affected all Air Route Traffic Control Centers, United Airlines is issuing travel waivers to customers affected.
Cancellations are being implemented due to congestion in the nation’s air traffic system, the airline said.
The airline says if your flight has been affected by the ground stop, you can reschedule your trip and the airline will waive change fees and fare differences.
The new flight must be a United flight departing between Friday and November 20.
Tickets must be in the same cabin and between the same cities as originally booked.
As of 5 p.m. Friday, the ground stop remains in effect. The timeline as to when it will be lifted is unknown at this time.
United Airlines statement:
The FAA has issued a nationwide ground stop. New domestic flights will not depart while the FAA ground stop remains in place. International departures are being managed on a case-by-case basis by the FAA. United flights that are already airborne will continue, but diversions are occurring due to the number of airplanes on the ground at our hubs.
Cancellations are being implemented due to congestion in the nation’s air traffic system. We have issued a travel waiver so customers can change their travel plans. Customers can check the latest status of their flights or rebook at united.com or the United app.
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